Daniela Letichevskaya
Program Manager Global Operations - Professional Services at Adyen
Based in Rotterdam, Netherlands
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Seniority
Manager
Department
Operations
Location
Rotterdam
Industry
Financial Services
Company size
5.3K
Contact information
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d•••••••@adyen.com
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Background
About Daniela Letichevskaya
Hi there, thanks for stopping by my profile! As a dynamic project manager, I thrive on building strong partnerships and managing seamless project execution from start to finish. With expertise in CX service design, strategic planning, and product and change management, I enjoy navigating complex projects, collaborating with technical teams, and implementing effective stakeholder and communication strategies. My collaborative approach has consistently delivered successful rollouts and fostered teamwork across diverse functions. As a continuous learner, I explore new ways to drive impactful, customer-focused solutions. I enjoy fast-paced environments where I can lead collaborations, create meaningful change, and transform challenges into scalable results. Transparency, collaboration, and customer-centricity are my pillars. I specialize in building robust frameworks for product rollouts, support and training strategies, and operational scalability. I believe that choosing the right methodology for each project is as essential as knowing the end impact you desire to achieve. My secret weapon? Data-driven decision-making to ensure efficiency and impact in everything I deliver. I’m hands-on, working closely with stakeholders to tailor solutions to each project’s complexity while ensuring clarity and collaboration at every step. My Skills- Project Management Tools & Methodologies: Agile, Scrum, Lean Six Sigma, Trello, Jira, Confluence, Miro, Looker Studio - Strategic Planning: OGSM and KPI frameworks, GTM strategies, rollout planning, change management - Technical Expertise: API integration, service automation, incident response strategies, process re-engineering, product lifecycle management (PLM)- Languages: Spanish, Portuguese, Russian (native); English (professional); French (A2), Dutch (A1)- Soft Skills: Transparent communication, stakeholder management, team mentorship, and leadership Outside of work, I’m a proud dog mom (his name is Frappe ), avid traveler, and movie enthusiast. I thrive in environments that embrace open challenges and meaningful missions, constantly pushing me to grow. Let’s connect! I’m currently looking for exciting opportunities.
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