Daniela Monroy
Customer Support Manager at Maven
Based in Boise, Colombia
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Seniority
Manager
Department
Customer/Client Service
Location
Boise
Industry
E-Learning Providers
Company size
314
Contact information
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d•••••••@maven.com
Phone
5 credits+57 ••• •••• ••••
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Background
About Daniela Monroy
With over 6 years of experience working with U.S-based companies and fast-paced startups, I’ve built a solid track record as a dependable, detail-oriented customer support professional. I’m confident managing tasks independently, but I also really enjoy collaborating with a team to get things done efficiently. In my last role at a fashiontech startup, I made sure daily operations ran smoothly, maintaining a 98% on-time delivery rate, and quickly resolved customer issues, which led to a 95% satisfaction score. I’m comfortable working with data tools like Excel and Google Sheets, and I bring a mix of analytical thinking and positive energy to every challenge.
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