Daniela Pino
Project Manager at Tim
Based in Rome, Italy
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Seniority
Manager
Department
Operations
Location
Rome
Industry
Telecommunications
Company size
22K
Contact information
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d•••••••@telecomitalia.it
Phone
5 credits+39 ••• •••• ••••
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Background
About Daniela Pino
I'm an experienced Project Manager at Telecom Italia IT with over 10 years of leadership in large-scale Siebel CRM and Pega projects. Since 2017, I’ve focused on defining, optimizing, and overseeing Customer Care processes for Enterprise, Public Sector, and Private Market clients. In the past three years, I’ve deepened my expertise in Business Analysis and Power BI, developing dashboards and KPIs to track contract-to-bill and Caring processes. My career in the Telco industry has been centered on Customer Care and Billing, evolving from Business Analyst to Project Manager and Process Engineer, driven by a strong passion for data analysis.
Decision-makers
Other people at Tim
- TCDirector
Tim Carlier
Director · General Business & Management
- ACManager
Antonio Cultrara
Customer Care Manager · Customer/Client Service
- AGDirector
Alberto Giusio
Head of Credit Operations · Finance & Accounting
- SPManager
Stefano Picerno
Technical Project Manager · Information Technology
- FIManager
Fabrizio Ideale
Project Manager · Operations
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