Daniela Radu

Background

About Daniela Radu

Current role and responsibilities: people management and development, responsible for leading multiple teams, countries, transitions and projects for both finance and non-finance, smoothly run, plan and monitor progress on operations and ensuring meeting deadlines, performance objectives and client satisfaction for Accounts Payables, Accounts Receivables, General Ledger, Intercompany, Banking, Client Accounting and Master Data Management. Industries experience: airline, sweets, entertainment, logistics SSC experience: 10+ years within SSC organization, managing 36+ countries, 6 Managers and approximately 100 team members, in charge of service delivery, standardization, change control, many transitions, responsible for improvement and cost reduction, involved in different implementations of tools and workflows, closely working with different departments for FTEs sizing, efficiencies or scope of work, running in parallel several different projects BPO experience: 8 years within BPO organization, responsible for developing and implementing automations, managing AP, AR, GL, FA and Treasury teams, in charge of organizing and conducting Service Line Forum programs globally, preparing operational excellence data and visuals for client visits, participating in transitions as knowledge transfer coordinator, present, customize and adapt different tools as per the client expectation, identify and implement process improvements focusing on eliminating waste, increasing accuracy and driving standardization by applying Lean methodology, reverse knowledge transfer on-shore & off-shore, audit SPOC for both internal and external audits, relocated to Italy/Spain for more than 1 year for sensitive projects, SAP implementation and working instruction preparation