Daniela Scaccabarozzi

Background

About Daniela Scaccabarozzi

PROFESSIONAL EXPERIENCES Lastminute.com Group (Online travel agency - – - AIRLINES SUPERVISOR _Operations Department March 2013 - Present Main activities and responsibilities- Manage sales operative contacts with airlines sales department in order to solve blocking issues - Analyse and report of the trend services - deal operational relationship with partners and providers - Cooperation with all company departments (Finance, Fraud and payment, Sales, IT, Marketing) to optimize and improve processes by implementing necessary policies and procedures. OPERATIONS SUPERVISOR_ Operations Department September 2011 - March 2013 Main activities and responsibilities- Coordinate and support all resources and activities relating to the Operations Department - Bank reconciliations TRAVEL BOOKING AGENT _ Operations Department August 2010 - September 2011 Main activities and responsibilities- Duties in the process of sale and after-sales through the use of reservation systems GDS (Amadeus, Galileo, Sabre) and through low cost airlines website- Telephone support to after-sales customers Hakuna Matata Travel agency April - August 2010 International Asteria Service Travel Agency April 1998 - August Axioma Viaggi Travel Agency April 1997 - August 1998 Main activities and responsibilities- Direct contact with customers: reservation of holiday packages through tour operator websites or with hotels directly - Business travel activity for some of the mayor companies on the surrounding territory: flights ( Amadeus, Sabre, Worldspan and Galileo Gds)/ train / ships / cars rental reservation - Bank reconciliation