Danielle Ballantine

Background

About Danielle Ballantine

Danielle is a seasoned professional with extensive experience in developing client services across diverse areas such as aged care, disability support, employment, vocational training, Aboriginal services, and mental health. She possesses a keen eye for strategy and success in business growth and transformation. As the leader of not-for-profit, Your Side, Danielle has driven the organization to new heights, increasing its turnover by over 450% in the past 7 years. She has established innovative business models and expanded services to four key client groups, positioning Your Side as a leader in quality care through early adoption and transformation. With a deep commitment to customer service and quality, Danielle envisions a future where systems providing care and support to vulnerable Australians are easily accessible and have streamlined entry and exit points. She recognizes the challenge in understanding the interconnections between services such as primary health, community care, housing, income support, and mental health, and believes that interoperability at these intersections is key to delivering quality and seamless services. As someone with low vision (legally blind), Danielle is a strong advocate for accessibility and leverages her lived experience to promote it.