Danielle Bevenour
Cx Retention Manager at Networx
Based in Scranton, United States
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Seniority
Manager
Department
Advertising & Marketing
Location
Scranton
Industry
Advertising Services
Company size
189
Contact information
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d•••••••@networx.com
Phone
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Background
About Danielle Bevenour
Proactive and client-focused Manager, deeply passionate about fostering world-class CX, with 10+ years of hands-on experience orchestrating business growth, quality assurance, service best practices and generating revenue for organizations with annual revenues up to $250M. History of leading high-performing CX teams to meet aggressive business goals, with a proven track record for scaling & retaining exceptional teams. AREAS OF EXPERTISE: Customer Support Excellence • Strategic Leadership • Operational Efficiency• Multi-channel Contact Center Analytics• Rapid Growth Management • Solution-finding • Leveraging Data • Compliance Adherence • Remote Workforce Engagement • Positive & Instructive Feedback • Ability to Pivot • Optimizing Concurrent Priorities
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