Danielle Carriveau

Customer Service Professional with 20+ years Experience in a Leadership Role at Smith Thompson Home Services

Based in Plano, United States

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Seniority

Other

Department

Other

Location

Plano

Industry

Security Systems Services

Company size

63

Contact information

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Email

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d•••••••@smiththompson.com

Phone

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Background

About Danielle Carriveau

Seasoned call center professional with 10+ years of experience in a supervisory role. Excellent skills in areas such as customer escalation issues, effective external and internal communication and support, conflict resolution, the ability to learn new systems and processes quickly, and handle a high volume of ingoing/outgoing correspondence simultaneously across multiple platforms including phone, email, chat, etc.

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