Danielle Cox

Background

About Danielle Cox

Personal Profile I am an ambitious individual who enjoys taking on responsibility, as someone who enjoys spending time with customers, and who is constantly looking for opportunities to build relationships with them. I am a reliable, trustworthy and conscientious person who can multi-task, handle pressure, work as part of a team, and most importantly, inspire customers to believe in the ethos of your company. I have sufficient team working skills allowing me to fit in with diverse groups, I also have great leadership skills and initiative and will take over in a problematic situation and find a suitable solution that works for everyone. Work Experience Assistant Property Manager 02/2020-Present Remus Management I joined Remus with no experience in this field as an assistant property manager. One month in, lockdown happened where all my training came to a stand still. To make matters a bit more difficult my property manager I was assisting left meaning I had to take on a lot more responsibility quickly. I have managed to absorb everything I need to know to manage portfolios and their finances. Although I am still an assistant I deal with issues above my normal day to day responsibilities. This has made me grow as a person within work and personally. I have also won an award for my progression and made very good relationships with team. I have absolutely loved my time so far with Remus and am excited to see how far I can grow within this company. Customer Care Coordinator 08/2018 – 02/2020 Althea UK & Ireland group In this position I deal with integrated medical technology. I am responsible for ensuring the assets in hospitals across the UK and Ireland are within compliance of their regulations from their suppliers. I also deal with the customer care centre and take calls regularly dealing with customer queries or complaints. I deal with high value client and contracts on a daily basis. I have implemented the 5* customer service skills I learnt from my previous roles and have managed to pick up more skills along the way. This role has given me responsibility and a sense of urgency and efficiency when dealing with High priority cases.