Danielle Davis-Polk

Background

About Danielle Davis-Polk

A possible summary is: With over 10 years of experience in the healthcare industry, I am a licensed producer and a marketing specialist who excels at building and maintaining client and customer relationships. As an Account Manager at Elixir RX Solutions, I act as the primary day-to-day contact for a diverse portfolio of clients, ensuring their satisfaction and retention with our custom IT solutions and service offerings. I work collaboratively with the extended client services team and other internal stakeholders to resolve large-scale issues and global incidents, provide guidance and mentoring to account representatives, and manage service level expectations. I also leverage my knowledge of the Reserve Health Readiness Program and my skills in event planning and coordination to drive awareness and growth for our brand and our agents. My mission is to provide a solid customer service experience to the members and providers served by Elixir RX Solutions, while contributing to the company's vision and goals.