Danielle Goodman
Customer Success Manager at Zingit
Based in Vernon Hills, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Vernon Hills
Industry
Telecommunications
Company size
9
Contact information
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d•••••••@zingit.com
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Background
About Danielle Goodman
With over 5 years of professional experience in customer success and account management, my core competencies lie in leading day-to-day operations and ensuring the seamless integration of tech solutions for the retail healthcare industry at Zingit. My mission is to enhance client experiences through effective onboarding, retention strategies, and tech support, aligning with Zingit's culture of innovation and customer-centric values. Leveraging interpersonal skills, communication, and social networking, I aim to bring diverse perspectives and drive continuous improvement within our team. As the Customer Success Team Lead at Zingit since January 2023, I have been overseeing tech troubleshooting, training sessions, and account upgrades. My role focuses on empowering our team to deliver top-tier services, from onboarding new clients to maintaining high retention rates. The skills in social networking, communication, and interpersonal relationships that I have honed at Zingit are instrumental in providing tailored solutions that meet the unique needs of our clients in the rapidly evolving retail healthcare landscape.
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