Danielle Jennings

Background

About Danielle Jennings

With over 18 years of experience in the housing sector, I am a Customer Contact Team Manager at Great Places Housing Group, where I oversee the delivery of services related to ASB, safeguarding, allocations, and tenancy management. I am a trained mediator and a mental health first aider, and I use my skills to resolve conflicts, support vulnerable customers, and promote well-being in my team and organization. I am passionate about making a positive difference in the lives of people who need housing and support services. I have volunteered as a chaperone and a friendly phone caller for adults with additional needs, and I have also worked as a casual homelessness accommodation worker and a service manager in domestic abuse services. I am flexible, adaptable, and committed to providing excellent customer service and quality outcomes.