Seniority
Manager
Department
General Business & Management
Location
Ottawa
Industry
Banking
Company size
105K
Contact information
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d•••••••@td.com
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Background
About Danielle Regan
I began work in 2018 at TD in Visa Customer Service. I worked there until January 2019 when I went on a maternity leave until January 2020. When I came back, I took the time to re-establish my reputation and posted out to Agency Relations Officer in June of 2020. This was an inbound phone agent position in the specialized customer service world. After my year long commitment was fulfilled, I moved to the repossession team where I helped coordinate repossession between 3rd party vendors and the bank. After a wonderful and incredibly educational 18 months, I returned to the agency world as a team manager to help facilitate an unprecedented merger. As a manager I have fallen in love with coaching! The kind of coaching that makes the coachee form new brain connections, and the impact those connections can have on their work and personal lives. I encourage a solution-driven work culture with my team, an environment where we celebrate our wins, treat each other with respect and never stop growing.
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