Danielle Thomas

Background

About Danielle Thomas

Possible summary: As a Claims Processor at Progressive Insurance, I handle client inquiries and complaints with efficiency and professionalism. I have a notary public certification that enables me to provide reliable and trustworthy services to our customers. I also have strong communication, teamwork, and management skills that I developed as an Administrative Claims Support Specialist at the same company for four and a half years. In that role, I performed various office tasks, such as data entry, bookkeeping, scheduling, and vendor relations. I have a passion for customer care and office organization, and I strive to improve the quality and satisfaction of our services. Prior to joining Progressive Insurance, I worked as a Receptionist II at Tax Max, where I improved the filing system and assisted clients with paperwork and updates. I have a typing speed of 60wpm and I am proficient in Microsoft Word. I am always eager to learn new skills and take on new challenges in the insurance industry.