Seniority
Other
Department
Other
Location
United Kingdom
Industry
Retail
Company size
14K
Contact information
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d•••••••@bandqcareers.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Danielle Wright
B&Q benefits from a dedicated Contact Centre Partnership Manager with 9 months of experience in driving customer service excellence through strategy implementation and resource planning. The role focuses on fostering collaborative partnerships to enhance operational efficiency and align with business goals. Previous leadership roles at Evri and Zenergi shaped a strong foundation in customer operations and service delivery, emphasizing business requirements and team development. Known for creating motivational environments, the objective remains to empower teams to achieve operational success and meet organizational priorities.
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