Danilo Augustus

Background

About Danilo Augustus

Nationality: EU Citizen Bilingual (Portuguese and English) daniloaugustus@hotmail.com Bilingual professional (Portuguese and English) holding a BSc in Journalism and overall +10 years of experience as KYC Analyst, KYC Supervisor, in Compliance, AML and Customer Support. Dedicated and results-driven professional with a strong track record in administrative operations, customer service,helping to lead companies by ensuring they are functioning in complete compliance with all national and international rules and regulations. I possess excellent communication skills, allowing for the cultivation of positive and mutually benefi cial business relationships, while keeping strong ethics at the forefront of my goals. Eager to leverage a broad skill set and extensive experience to contribute eff ectively in a dynamic and client-centric environment. Career Highlights Analyzed metrics and search optimization strategies with content review, 100+ items per day, to ensure a positive and safe user experience. Manage 6 team member of KYC Analysts I was part of the content production change team that reduced the number of product returns by 80% I relocated to Ireland in order to improve my English and gain essential international professional exposure. I am always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect. LION™ - LinkedIn Open Networker