Danilo Ferreira
Customer Excellence Consultant at Aliança Navegação E Logística
Based in São Paulo, Brazil
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Seniority
Staff
Department
Customer/Client Service
Location
São Paulo
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
1.3K
Contact information
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d•••••••@alianca.com.br
Phone
5 credits+55 ••• •••• ••••
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Background
About Danilo Ferreira
Experienced professional in project management, continuous improvement, and process automation, with a strong track record in leading digital transformation and process optimization initiatives. Focused on developing and implementing digital solutions, interactive dashboards, and automation tools aimed at improving operational efficiency and customer satisfaction. I lead projects involving data analysis, stakeholder management, and process improvement, working collaboratively with cross-functional teams to ensure efficient deliveries and measurable results. Committed to maintaining operational excellence and continuously enhancing the customer experience through innovation and best practices. Key Competencies: Project Management, Continuous Improvement, Process Automation, Digital Transformation, Data Analysis, Power BI, Customer Experience.
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