Danilo Potenza
Analista De Ouvidoria at Pagbank
Based in São Paulo, Brazil
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Seniority
Staff
Department
Customer/Client Service
Location
São Paulo
Industry
Financial Services
Company size
9.3K
Contact information
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d•••••••@pagseguro.uol.com.br
Phone
5 credits+55 ••• •••• ••••
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Background
About Danilo Potenza
Hello, how are you? Welcome to my profile. I am a banking professional with over 7 years of experience in the industry. Over the years, I have gained expertise in: Customer service, experience, and satisfaction. Achieving targets. Strengthening relationships with clients. Identifying sales opportunities and continuous improvement in processes. Negotiation. Problem-solving and handling complaints. Selling banking products and services. I hold a degree in Social Communication, a postgraduate degree in Customer/Marketing and team leadership, and am currently pursuing a postgraduate degree in Project Management and Agile Methodologies. I am also studying for the CPA 20 exam, which I have already scheduled. I am knowledgeable in Power BI, Scrum, and Analytics. Please check out my full profile. Danilo danilompotenza1998@outlook.com
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