Danny M.

Background

About Danny M.

With over six years of experience in technical operations, production support, and data engineering, I am a versatile and enthusiastic tech professional who strives to drive operational excellence and continuous improvement at CircleBlack, a leading wealth management platform. As the Director of Technical Operations, I lead initiatives to enhance monitoring, reporting, and customer satisfaction, resulting in increased uptime, faster response time, and higher retention rates. I also recruit, train, and manage onshore/offshore engineers, boosting productivity and efficiency. Additionally, I streamline ETL processes, implement data quality improvement programs, and develop synthetic-user based monitors using Python, MySQL, and ELK stack. My passion is to leverage innovative technologies to create impactful solutions and drive transformative outcomes for the business and the customers.