Danny Patel

Background

About Danny Patel

General Manager IT (CTO) delivering quality leadership position for a reputed Healthcare company in India. Driving change toward the company's success security and brand empowerment. I am a techno manager with the ability to think strategically with the best work ethic endowed with skills such as leadership a vivid problem solver time management by working smartly effective communications dependability and a multitasker. I have extensive experience in Technology & Operations Cost Improvements Process Refinement Service Delivery Risk Management Learning and Compliance. A visionary with 19+ years of experience with repeated success in leading the enterprise Technology stack Data Centers ERP complex projects architecture design processes people management and methodologies. Experienced in directing and developing cross-functional teams in designing leading-edge technology solutions. Expert at launching technology programs that safeguard data streamline operations drive innovation and advance business strategy. Efficient team builder focused on acquiring and developing high-performing leaders and fostering cultures of excellence. ITIL Process oriented IT Strategy expert an integral member of Change and Steering Committee. Designed SOPs for major IT processes and actions. Strong knowledge of operational challenges and their resolution. Received accolades on several occasions for elevating C-SAT levels and integrating new systems processes and solutions. From many of my career achievements: • Built and managed 3 Data Centers (ISO27001 PCI DSS) • Streamlined Global IT Operations • Active Directory with MS Exchange Server for large enterprises with policies and controls • Designed and built entire IT Infra for Credit Card printing business following PCI-DSS standards • Empowered with the additional role of CISO for the Credit Card printing business unit • Designed IT Policies and SOPs • Winner of performance award • Deployed ITIL-powered IT helpdesk for 2 enterprises • Customer-facing IT Projects (National And Global) From many capabilities: • Digital Transformation • IT Infrastructure • Global IT Operations • IT Governance • Service Excellence • Compliance audits • Skill evaluation and Talent development • Lean budgeting • Cost optimization • Vendor management Global Exposure: Yes Industries worked in: Healthcare Media Banking Investments Software (Product Based) Finance Legal IT Services Cash Management Payment Card (PCI) Manufacturing and Logistics Non-Profit