Danut Savu

Background

About Danut Savu

IT Support Specialist | IT Management | Network Administration | Security & Infrastructure | Onsite & Remote Support Mathematics & Computer Science Graduate | CompTIA A+ Certified | Bilingual Support Professional As a Mathematics and Computer Science graduate from Universitatea din Craiova, I bring strong analytical skills and a proactive approach to solving complex technical challenges. With CompTIA A+ certifications and hands-on experience in both onsite and remote environments, I specialize in IT management, network administration, and secure infrastructure support. I began my IT career in August 2021 with Stefanini EMEA, serving as a Remote Technician Specialist. There, I provided Level 1 and Level 2 support across multiple technologies—resolving issues related to system configuration, network connectivity, and user security while maintaining SLA compliance and collaborating with global teams. Currently, as an IT Onsite Support Engineer at Allyis, I deliver enterprise-level support focused on both IT Management and Network Administration: IT Management: Overseeing daily IT operations, managing hardware and software assets, coordinating system updates, enforcing security policies, and ensuring efficient collaboration across departments. Network Administration: Maintaining network performance and uptime, configuring routers, switches, and VPNs, managing IP/DNS/DHCP services, and implementing secure data transfer protocols across enterprise systems. Key Skills & Technologies: • IT Management: Asset tracking, lifecycle management, patching, vendor coordination, policy implementation • Network Administration: TCP/IP, DNS, DHCP, VLANs, VPN (Cisco AnyConnect, GlobalProtect), Wi-Fi troubleshooting • Operating Systems: Windows 10/11, macOS, Linux • Cloud & Directory Services: Active Directory, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) • Deployment & Imaging: SCCM, PXE Boot, MDT, Intune • Ticketing Systems: ServiceNow, Remedy, JIRA • Remote Tools: TeamViewer, AnyDesk, Microsoft Remote Desktop, BeyondTrust • Security & Compliance: MFA, BitLocker, antivirus configuration, endpoint protection, user access control I am passionate about continuous improvement, IT infrastructure optimization, and strengthening cybersecurity within enterprise environments. I thrive in dynamic teams where innovation, reliability, and user satisfaction come first. Let’s connect if you’re looking to collaborate on IT management, network administration, or enterprise security solutions.