Danyel D. Kaplan
Senior Specialist Dunning Management at Vodafone
Based in Düsseldorf, Germany
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Seniority
Staff
Department
Finance & Accounting
Location
Düsseldorf
Industry
Telecommunications
Company size
154K
Contact information
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d•••••••@vodafone.com
Phone
5 credits+49 ••• •••• ••••
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Background
About Danyel D. Kaplan
Ich besitze langjährige Erfahrungen aus verschiedenen Bereichen des kaufmännischen und technisches Kundenservice. Meine Schwerpunkte sind: Forderungs, Risk, Anforderungs, Prozess- & Qualitätsmanagement. Sowie Qualitätssicherung, Aus- und Weiterbildung von Mitarbeitern, Koordination von Schulungen/Workshops, Teamleitung, Moderation, individuelle Analysen & Reports, Monitoring, Prozessenoptmierung, Prozessberatung, Prozessanalyse, Prozesserhebung, Controlling und Prozesskostenrechnung. Zusätzlich habe bitte ich neben den fundierten oben genannten Kenntnissen, auch tiefere Kentnisse in den Bereichen Projektmanagement und Vertrieb.
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