Dara Watson

Background

About Dara Watson

Certified Project Management Professional (PMP) who is highly self-motivated, dedicated professional with over 35 years of experience in Telecom & Internet Industry including over 15 years of managing Projects utilizing Waterfall and Agile Methodologies. Extensive background in Call Center Support for (FiOS, Fiber & High-Speed Broadband Internet, Account Services, Care, Sales and Billing) as well as Internal & Vendor Operations, System and Process Documentation Staff Support. Possesses excellent interpersonal, oral, written, and presentation skills. Solid technical, analytical and critical thinking whether strategizing, planning, executing or supporting. Efficient organizational skills with intense attention to detail complimented by an accomplished skill for multi-tasking. Consistently strives to exercise these skills with internal and external customers, clients, colleagues and partners, always demonstrating dependability, accountability and flexibility, while easily & quickly adapting to various time zones and fluid changes. Exceptionally talented in utilizing information systems for creating and delivering on Business Strategies and Operations, including Microsoft Suite of programs - Word, Excel, PowerPoint, Outlook, Visio, OneNote, and MS Project. Other System skills include, but not limited to: Google Docs & Sheets, Miro, Jira (Atlassian), Confluence and Pega. A seasoned Remote worker routinely using: Zoom, Teams, WebEx, Adobe Connect or Skype to conduct virtual meetings, team collaborations and presentations up to executive levels. Experienced and buoyant in collaborating with cross-functional, diverse, dynamic, and challenging team environments. Works well under pressure of; complex problems, multiple sizable projects while providing comprehensive solutions with an acute focus on assigned tasks, meeting deadlines and budget costs.