Verified recordTelecommunications

Daragh Manning

Head of Broadband Complaints at Pure Telecom Ireland

Based in Ireland

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Seniority

Other

Department

Other

Location

Ireland

Industry

Telecommunications

Company size

51

Contact information

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Email

1 credit

d•••••••@puretelecom.ie

Phone

5 credits

+353 ••• •••• ••••

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Background

About Daragh Manning

I work in telecommunications as Head of Broadband Complaints and a Senior Technical Support Specialist at Pure Telecom Ireland.My role focuses on managing complex escalated broadband cases where issues require detailed technical understanding, clear decision-making, and full ownership from start to finish.I work closely with internal teams and network partners to resolve faults, address service failures, and ensure customers receive fair and transparent outcomes.Complaints handling has reinforced the importance of accountability, structured processes, and calm, direct communication — especially in high-pressure situations.I’m focused on maintaining high standards, improving escalation processes, and delivering better outcomes for both customers and the business.

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Daragh Manning Email & Phone Number @ Pure Telecom Ireland | Kipplo Discover