Darcelle Hunter

Background

About Darcelle Hunter

DARCELLE HUNTER-BAISDEN ALYDAV2@GMAIL.COM CAREER OBJECTIVE Seeking a position to grow within a medical environment where I can utilize my education, skills, and experience to maximize the efficiency of the facility. SKILLS • Advance knowledge of Microsoft office, word, and excel. • Familiar with medical terminology and CPT/ICD-9 coding. • Familiar with EMR software and medical transcriptions. • Ability to make decisions and solve problems. • Ability to plan, organize, and prioritize. • Exceptional interpersonal communication. EDUCATION Associates in Applied Science Wayne Community College May 2016 • Major: Medical Office Administration EXPERIENCE Sales Associate Wal-Mart July 2019-Present • Organize store to maintain a clean store • Provide customer service with a friendly greeting to every customer • Stock sales floor with merchandise as fast as possible for customer satisfaction Customer Service Agent Sykes Dec 2019-Aug 2020 Feb 2018-July 2018 • Evaluated customer information to explore issues, develop potential solution • Recommended products to customers • Achieved and consistently exceeded revenue quota through product and service • Enhanced productivity by maintaining control over direction of conversations • Addressed customer complaints by employing timely and effective solutions Volunteer VA Medical Center May 2015-Aug 2016 • Managed patient appointments through Vista and CPRS. • Maintained and updated all logistics. • Maintained demographic information of patient’s equipment. Nursing Assistant Private Client Feb 2012-Dec 2015 • Provided daily living assistance for non-ambulatory dementia patient. • Administered all medications, treatments, and hygienic care. • Liaised with physicians, social workers, and insurance companies. Sales Specialist A-Wireless Oct 2008-Nov 2010 • Performed customer service on new and existing accounts. • Maintained new and existing accounts. • Provided ways to critically solve problems. Office Support/Clerical Express Personnel Jan 2007-Oct 2008 • Data entry. • Compiling records of office activities. • Handling inquiries and work request. CERTIFICATION • Nursing assistant NNAAP #451636 May 2013- July 2019 • CPR, defibrillator, and first aide ACTIVITIES • Working with the boy scouts, reading, indoor gardening, and crocheting.