Darcy Ledene

Background

About Darcy Ledene

An enthusiastic and creative professional with over 25 years of combined experience in the areas of Facilities Planning & Management, Human Resources, Sales, Marketing, Event Organization, Finance, Customer Service and Facilities Management. A highly effective communicator and team leader with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust. •Communicates and liaises at various levels with corporate partners, associates, management and executives •Consistently demonstrates excellent interpersonal and organizational skills throughout peak periods, ensuring all contacts are serviced in a professional and timely manner •Contributes to profitability by establishing a successful and efficient sales, marketing and service environment Communication •Verbally expresses ideas clearly •Listens attentively •Regularly communicates pertinent information with key people including team members and internal & external customers/members •Composes written communications that are understood by the target audiences Organizational •Responsible for office administration and operational efficiencies, ensuring that required audits and verifications are carried out according to policy •Proven event management skills •Practices effective time management in all situations •Co-ordinates effective marketing campaigns and the implementation of business development plans Interpersonal •Counsels others on learning opportunities that will enhance their skills and knowledge •Coaches, mentors and motivates team to maximize performance and goal achievement •Proactively addresses customer concerns, needs and opportunities •Contributes to the accomplishment of team objectives by providing guidance and help to others when needed Financial •Management of expenditures, ensuring all expenses are within budgetary guidelines •Consultations with board of directors to ensure income and expenses goals are fair and reasonable for our marketplace