Darlene Hay

Background

About Darlene Hay

Skillful and dedicated Assistant with more than three years' experience co-ordinating, planning and supporting daily operational and administrative function to executive-level staff. Able to anticipate the needs of executives and proactively implement the necessary steps to fill those needs. Able to anticipate potential trouble spots in new processes, procedures, and customer service protocols and provide suitable suggestions to eliminate those trouble spots.*Demonstrated capacity to provide comprehensive support for executive-level staff.*Proven track record of accurately completing research, reporting and information management within demanding time frames.*Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.*Proactive when handling sensitive and multifaceted situations.*Highly organized and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.*Excellent written and verbal communication skills.*Proficient with Microsoft Office Suite (Work, Outlook, Excel and PowerPoint)*Demonstrate respect and true leadership in dealing with diverse cultures and personalities.