Darlene James
Call Center Manager at Complete Delivery Solution
Based in Danbury, United States
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Seniority
Manager
Department
Operations
Location
Danbury
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
25
Contact information
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d•••••••@completedeliverysolution.com
Phone
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Background
About Darlene James
Twenty years experience managing all phases of customer service and call center areas, including technical support, order management, fulfillment and implementation, shipping and billing. Expertise in developing new service teams, coaching, training and process documentation. Implementing Quality Assurance programs insuring the needs of the client and goals of the company are met. Dedicated to building Employee Morale through recognition, team activities and events.
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