Darragh Doolan

Background

About Darragh Doolan

I am a service manager at Nostra, a leading provider of IT solutions for businesses across Ireland. My core competencies include managing IT projects, leading a team of engineers, and handling customer service interactions. My mission is to deliver high-quality IT services that meet the needs and expectations of our clients, and to foster a culture of excellence, innovation, and collaboration within our team. I am passionate about finding new ways to improve our processes, enhance our efficiency, and grow our business. At Nostra, I lead and manage the service department team of IT engineers located onsite for a large client. I am responsible for overseeing the daily operations, ensuring the quality and timely delivery of IT services, and resolving any issues that arise. I also work closely with the sales and marketing teams to identify new business opportunities, generate leads, and maintain positive relationships with existing and potential clients. Some of the skills that I use and develop in my role are IT solutions, process improvement, and new business development.