Darrell Brown
Call Center Director at Pull-A-Part
Based in Atlanta, United States
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Seniority
Director
Department
Customer/Client Service
Location
Atlanta
Industry
Retail
Company size
322
Contact information
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d•••••••@pullapart.com
Phone
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Background
About Darrell Brown
Results-driven manager with twenty years of experience in call center sales management, driving core performance indexes, managing multiple inter-agency teams (Team Managers, Workforce Management, Training, and Development, and Operations), including more than 16 years of leadership experience in a high-volume call center environment. Skilled as an internal consultant with the ability to analyze existing operations and implement strategies, processes, and technologies that improve the productivity and efficiency of the call center. Experienced leader with superior interpersonal and business acumen. There is a solid history of building productive relationships across a multi-office operation.
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