Darrell Epps

Background

About Darrell Epps

I have 25+ years of industry experience in Information Technology with broad exposure to a wide variety of products and technologies as well as their application and use in a wide variety of industries and business environments. I have extensive experience working on both the "end customer" side of IT operations and support as well as the product and service provider side of the business and have excellent insight into the challenges faced by each and how to address those challenges effectively and efficiently. I am an accomplished leader and individual contributor with strong consultative and management skills. I am equally comfortable leading a team or contributing as a valued team member. I am also an accomplished public speaker having presented at multiple industry events in front of audiences in excess of I am also a published author of numerous technical articles relating to the convergence and coexistence of voice and data technologies and IP voice and Unified Communications technologies and products. See the "Featured" section of my profile for some examples of articles I have written or been quoted in as well as presentations I have given at large industry events. My specialties include: Voice over IP, IP Telephony, Unified Communications, Strategy and Business Consulting, Technical Product Development and Management, IT Operations Management, Network Operations Center Management, and Technical Professional Services delivery and management. Some notable companies that I have worked with in the past include: BCBG Max Azria (clothing designer and apparel manufacturer) CSX Transportation (rail and intermodal services) Emerson Electric (Manufacturing) Honeywell (Manufacturing) Johnson and Johnson (consumer products) Nissan Motor Acceptance Corporation (Finance arm of Nissan automobiles) Procter and Gamble (consumer products)