Darren Higgins

Background

About Darren Higgins

Commercial Director with 16 years experience in rail commercial roles, including 7 years as an Executive Director. Key member of a successful leadership team which has delivered industry leading revenue growth. CIMA qualified Chartered Management Accountant and PRINCE2 certified (Foundation and Practitioner). I lead a department of more than 50 people with accountability for brand and marketing, e-commerce, CRM, partnerships, revenue development, budgeting and forecasting, pricing and yield management, retail systems and ticketing, revenue protection, business analysis and customer proposition. Since April 2016 I have been leading the delivery of commercial transformation projects as part of FirstGroup's winning bid for the TransPennine Express franchise. I am customer focussed and able to operate at both a strategic and tactical level. I am an effective communicator who builds strong supportive working relationships with colleagues at all levels. Prior to working in rail, I spent 4 years working in consultancy on a broad range of transport planning and public transport projects for local authority and private sector clients.