Darren S.

Background

About Darren S.

As a former Chief Operating Officer at Hattons Model Railways, I have over six years of experience in managing and monitoring the performance of the business, including full P&L management, corporate strategy, customer service, pre-owned buying and processing, logistics, and systems development. I have a strong track record of delivering operational efficiency and supporting commercial growth, while ensuring alignment with short and long-term objectives. I have successfully led and scaled the customer-focused and systems teams, introducing and implementing innovative solutions such as 360 Photo Booths, automatic pricing, Zapier, PeopleVox, Xero Payroll, and various email systems. I have also secured and executed high-value deals, including the first deal with a sales value of over £100K. My commitment to stakeholder and client relationship management has consistently propelled the business forward. I hold an MBA from Keele University, and I am passionate about bringing positivity and energy to all teams I work with, building strong relationships as a result.