Darrick Werner
Network Support Technician at City Of St. Albert
Based in St Albert, Canada
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Seniority
Staff
Department
Information Technology
Location
St Albert
Industry
Government Administration
Company size
614
Contact information
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d•••••••@stalbert.ca
Phone
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Background
About Darrick Werner
My educational experience includes a degree in Information Systems Technology and a second Associate of Technical Arts degree in Electronics Technology. I am A+ Certified, a Certified Novell Administrator and a Certified Novell Engineer. I have been working in the IT field since 1996 at various levels of customer support. I am currently employed with Dell which has provided me with extensive experience in a help desk environment troubleshooting, documenting and resolving technical related inquiries for desktops, laptops and printers as per company protocol. From December to March 2005, I was employed under contract with the Government of Alberta to provide both telephone and desk side support in a networked environment. I feel my education and skills will strongly assist me with carrying out the responsibilities for an computer support type position, including superior client support, ability to work in a team environment, experience with various software application packages and hardware platforms.
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