Darryl Dsouza

Background

About Darryl Dsouza

Experienced IT Consultant with a proven track record of successful Business Solutions implementations across the retail and IT industries. With a robust background in Product Testing, Integration Testing, Functional Testing, E2E Testing, and API Testing, I bring a strong expertise in ensuring software quality and reliability. My journey encompasses a comprehensive skill set, including Windows Servers administration, Networking proficiency, Hardware troubleshooting, and SQL Database management. I'm well-versed in the Scrum Methodology, driving collaborative and efficient project execution. With hands-on experience in tools like Soap UI,Post Man, Xray, Remoting tools Beyond trust (Bomgar), TeamViewer, Quick Assist and Splashtop, Atlassian tools - JIRA, Service-Now/QBranch and Confluence, I effectively streamline workflows and enhance team collaboration. My commitment to excellence is reflected in my approach to Escalation Support, ensuring swift issue resolution and customer satisfaction. As a forward-looking IT professional, I'm passionate about optimizing systems for peak performance and leveraging technology to drive strategic growth. I thrive in dynamic environments, where my adaptability and problem-solving skills contribute to successful project outcomes.