Darryl Gao

Background

About Darryl Gao

Associate Director at Protiviti with deep expertise spanning AML/CTF, risk and compliance management, customer remediation, data and model governance, and operational resilience across a range of industries in the financial services sector, including insurance, banking, and advisory service providers, as well as non-financial sectors such as retail, mining, manufacturing, and distribution. This includes a two-and-a-half-year secondment in New York, where I supported large financial institutions in managing significant customer remediation programs and delivering Line 2 monitoring activities.I lead and deliver complex assurance and advisory projects, including transformational initiatives, internal audits, model validations, compliance reviews, and the design of risk and compliance target operating models. These engagements are often aligned with regulatory requirements (e.g, CPS 230 in most recent engagements), and span topics such as enterprise risk management, treasury / liquidity, financial crime, operational risk, and data management. My pragmatic approach, attention to detail, and ability to engage and align stakeholders, from executives (CEO, CFO, Financial Controller, Group CRO) to Line 3 Internal Audit, consistently result in high-impact outcomes.I am passionate about delivering projects that achieve meaningful results for both customers and the business. My experience includes successfully leading large-scale customer remediation programs, distributing hundreds of millions of dollars to impacted customers, while maintaining strong risk and compliance discipline and delivering commercially sound outcomes.