Darryl Senholt

Background

About Darryl Senholt

As the SRC Operations Manager at The University of British Columbia, I oversee the front desk operations for multiple UBC Recreation facilities, ensuring a seamless participant experience and operational efficiency. I also lead the implementation of a program-wide customer service plan, emphasizing excellent communication, refunds, waitlist management, and participant engagement. With a Bachelor's degree in Sport and Recreation Management from Mount Royal University, I have a strong background in leading business operations, driving effective decision-making, and implementing successful marketing strategies for sports programs. I have proven skills in project planning and delivery, market research and analysis, risk assessment and mitigation, market penetration strategies, sales and marketing planning, customer satisfaction and retention, strategic planning and execution, cross-functional collaboration, business development, communication skills, team training and leadership, and continuous process improvement. I am passionate about fostering growth across challenging environments, utilizing strong interpersonal and cross-cultural communication to connect with diverse communities. I have demonstrated expertise in establishing KPIs, accomplishing corporate goals, and recruiting high-performing athletes. I have a track record of enhancing program efficiency, boosting athletic performance, and promoting the value of strong work ethic. I am open to new opportunities that allow me to leverage my skills and experience in sports management and operations. Let's connect and collaborate!