Darsh Foster

Background

About Darsh Foster

I’m an implementation and training specialist with 4+ years of experience across client success, operations management, and healthcare software enablement. Recognized for turning complex requirements into clear, testable workflows, I deliver training on SOPs, curricula, and support models that scale, while maintaining empathy and precision under high volume. I have a verifiable record of supporting 200+ providers, managing 100+ daily communications, and collaborating with product and development to improve the user experience. Professional focal points include client requirements gathering, workflow design, enterprise onboarding and training (virtual and on-site), troubleshooting and escalation management, process optimization, SOP/QA development, cross-functional collaboration, change management, CRM tools, curriculum design, and compliance-minded documentation. Currently, I deliver training and post-go-live support at Renew Digital, partnering with doctors and office managers to streamline scheduling and optimize software utilization. I also collaborate with development and product teams to pilot new features and align curriculum with product changes. Previously, as a Clinical Advisor at Dentsply Sirona, I consulted with 200+ orthodontic and dental providers, mentored service teams, and resolved escalations while maintaining a strong record of compliance and confidentiality. Earlier, I managed office operations for a 25+ person team handling 100+ weekly appointments and launched a content strategy that drove 40% social growth. Colleagues describe me as progressive, driven, and down-to-earth - a communicator who blends technical curiosity with operational discipline to deliver solutions on time and with care. I enjoy connecting with peers, former colleagues, and leaders across implementation, client success, and product enablement. Feel free to reach out.