Daryl Bone
Customer Service Department at Booking.Com
Based in Barcelona, Spain
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Seniority
Staff
Department
Customer/Client Service
Location
Barcelona
Industry
Software Development
Company size
16K
Contact information
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d•••••••@booking.com
Phone
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Background
About Daryl Bone
Your most unhappy customers are your greatest source of learning".~ Bill Gates Do you want to drive profitable traffic to your business, boost sales, and maximise profits? Me too! I’m Daryl Bone and my passion for developing robust customer service management and achieving highest customer satisfaction rankings are just what your business needs. I’m an expert at managing client satisfaction and at training teams to achieve demanding service goals. My expertise encompasses all aspects of customer management and advisory, upselling, and cold callings sales methods. My background includes successfully enhancing customer response strategies, implementing new processes, and managing overall customer service functionality to maximise loyalty, productivity, and growth within fast-paced environments. Through my experience, I have become adept in overseeing a wide variety of responsibilities to optimise corporate performance while demonstrating a steadfast commitment to maximising customer service and satisfaction. I am always on the hunt for the next challenge and opportunity to reach into new and exciting roles, utilising strong problem-solving skills, and organisational and project coordination skills. Companies I’ve made a positive impact at includes Colt Technology Services, Virgin Media, J.D Williams and many more—my prowess is not limited by industry or company type. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organisational expectations, creating a win-win scenario for everyone involved.
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