Daryl Schembri

Background

About Daryl Schembri

I am a collaborative, results-focused ICT leader with 20+ years of experience operating in demanding, 24/7 operational environments. Proven track record of building and leading high-performing teams with a demonstrated ability to deliver technology, business, and customer experience advancements through visionary leadership and process expertise. Expert in inspirational leadership, process optimization, change management, incident response, and risk mitigation. Key Achievements: • Patent Grant: A method and apparatus for displaying an electronic program guide on a handheld device. • Built and led four high-performing teams from the ground up, aligning with strategic Rogers SLT mandates. These teams drove business excellence in: 1. Change Management: Ensuring high-risk changes were conflict-free ahead of implementation. Incident Management: Centralizing incident management, communication, and decision-making. Operational Risk Management: Mitigating business threats and ensuring business continuity. Incident Readiness: Preparedness and response capabilities for hazards and threats. • Designed and implemented an enterprise-wide COVID-19 people response process utilized by the human resources and health and safety teams across all Rogers business units to report and triage positive cases while keeping our employees and customers safe. • Developed and implemented a yearly cross-functional business operations readiness program to manage and protect our critical transactional systems during high sales periods across Rogers, Fido, & Chatr consumer brands and channels. • Key enabler in the transformation of the Rogers digital core video network to an IP-based delivery (MPEG over IP) to support next-generation video platforms, products and services. Leadership Experience: • Technology and Service Integration (E2E architecture) • Network Engineering (design and implementation) • Network Operations (management and maintenance of infrastructure and services) • Customer Operations (customer experience and business growth) Skills: • Agile Leadership • Emotional Intelligence • Relationship Management • Resourceful & Tech-Savvy • Data Analysis & Insights Utilizing AI/ML • Outstanding Organizational Skills • Negotiation & Strategic Planning • Team Development and Motivation • Storytelling & Presentation Skills Interests: • Space Exploration • Emerging Technologies • Watching TED Talks • Music (All Genres) • Spending Time with Family & Friends • Continuous Learning & Improvement • Reading Biographies & Industry Publications