Verified recordRetail Pharmacies

Dave Diorio

Senior Purchasing Manager at Wedgewood

Based in Philadelphia, United States

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Seniority

Manager

Department

Purchasing

Location

Philadelphia

Industry

Retail Pharmacies

Company size

786

Contact information

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d•••••••@wedgewood.com

Phone

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Background

About Dave Diorio

Transformational leader with 20+ years of experience driving customer-centric innovation and operational excellence in high-volume call centers, pharmacy, hospitality, and energy sectors. Proven success leading large teams, managing P & Ls, and executing enterprise-wide initiatives that enhance CSAT/NPS, employee engagement, and profitability. Adept at navigating change, scaling operations, and building strong, collaborative cultures. Passionate about workforce development, process optimization, and delivering long-term customer value. Core Expertise: CX Leadership | Contact Center Management | Workforce Optimization | Customer Engagement | Operational Excellence | Salesforce | NICE inContact | Five9 | AI/Automation | Outsourcing Strategy | Coaching & Talent Development | Transformation Programs | Strategic Partnerships

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