David Allen
Community Manager for Ccmc Travisso at Ccmc
Based in Austin, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Austin
Industry
Business Consulting and Services
Company size
1.4K
Contact information
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d•••••••@ccmcnet.com
Phone
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Background
About David Allen
A highly accomplished and experienced Senior HOA, and Hospitality Leader, with invaluable experience gained leading HOA’s, hotels, and hospitality operations. Respected amongst my peers working with a collaborative style and function effectively in multicultural and international business environments. I possess a ‘continuous improvement’ work ethic with the ability to manage businesses in a variety of markets; and the expertise to launch new concepts, manage multifaceted operations, perform renovations and turnaround of underperforming assets. I have gained extensive project management with multi brand/property, and international experience with a proven ability to lead, and motivate cross functional teams that achieve desired objectives. As well as financially astute with in depth P&L expertise. Innovated, analytical and adaptable, with the aptitude to generate optimal results with integrity, energy and a desire to continually build on success. CORE COMPETENCIES: Highly motivated, self-disciplined Team leader with team development experience Able to prioritize and adapt to changing needs Performs well under pressure and strict deadlines Unique problem solving capabilities Effective interpersonal and communication skills Proven organizational and multitasking skills ACHIEVEMENTS: OCEAN UNLIMITED: Successfully grew the company from two businesses to five businesses within first years’ employment. BEST WESTERN: One of two field based special task force International global quality assessors. One of seven field based North America on-boarder trainers of new hotels. One of seven field based North America corporate trainers for the “I Care” program (Customer Service training) Servicing 2500+ hotels. COURTYARD BY MARRIOTT: Received the “Gold Award for Guest Satisfaction” in all four quarters of 1997 and the first two quarter of 1998 HAMPTON INN: Increased total revenue by $271K, an increase of 17% over previous year (1994 vs. Also achieved a budgeted sales to profit ratio of 323% against an aggressive budget in 1993
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