David Baumann

Background

About David Baumann

Resourceful, creative and experienced Project Manager with extensive history implementing best of breed processes, procedures, software and IT systems, across business areas of customer service, compliance, HR, sales, marketing, security and operations. Recent Experience, Managed global multi-team projects for Western Union Business Services (WUBS) in AML/BSA Compliance resulting in the mitigation of regulatory penalties. Strategically managing/coordinating the implementation of regulatory compliance in policies, procedures, systems and reporting. Spent last 3+ years successfully managing/evaluating global projects as part of the Global Compliance Project Management Office (GCPMO) through research, analysis, documentation, design/development, testing, status reporting, implementation and post deployment review. Responsible for overseeing the creation of process flows, test cases, testing and defect identification and resolution. Responsible for providing Sr. Leadership status reporting across multiple projects/teams and escalating project issues as required. Directed cross-functional teams to oversee and support multi-million dollar projects for IBM, Global Services clients in Security, Problem and Change, Asset Management, and more. Led diverse teams through project definition, development, and execution, improving performance for clients serving the telecommunications, technology, utilities, etc, industries. Solutions-oriented, creative executive with demonstrated success refocusing and repositioning departments, developing and implementing policies and procedures, and generating significant savings. Hands-on leader recognized for exceptional performance and supporting and leading staff through change management. Adept at reengineering business practices and procedures while enhancing delivery of services and improving customer satisfaction.