David Deacon
Merchant Tax Support at Shopify
Based in Peterborough, Canada
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Seniority
Staff
Department
Other
Location
Peterborough
Industry
Software Development
Company size
27K
Contact information
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d•••••••@shopify.com
Phone
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Background
About David Deacon
With over 20 years of customer service experience in a variety of industries, such as IT, outplacement and the tourism industry, I'm able to quickly learn new skills and adapt my existing skills to meet any challenge faced. My dedication has earned me employee recognition for taking on many extra hours to aid in ensuring recent large scale layoffs were handled swiftly, delicately, and professionally. I have also worked in a product coach role for two different industries, which aids in the development of fellow colleagues, encouraging them and bringing out their best. I was proud to have taken a call center team ranked last in customer satisfaction and with positive reinforcement, and dedicated leadership, turned the them into the number one team within the span of a couple months.
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