David Fisch

Background

About David Fisch

An experienced leader and influencer with deep cross-functional expertise in Operations, Supply Chain, Customer Experience, Technology and Program Management from some of Canada's best-known retailers including Walmart, Target, Canadian Tire, Henry's, Shoppers & Holt Renfrew. Recognized for cross-functional process and organizational understanding that allows me to effectively motivate, influence, and drive consensus to get results.Highlights :• Led Henry's out of creditor protection, through COVID lockdowns, supply chain challenges, new ERP, and sale to private equity; Currently working through financial turnaround including market share recapture• Delivered 6 bpt increase in Customer experience at the world's largest retailer through a program built on operational metrics & driving accountability; the program was then leveraged into the US Operations organization.• Led $60M+ multi-store expansion, pricing strategy and supply chain rollout to a remote area of Canada• Drove multi-million dollar cost reduction programs leveraging self-checkout automation and innovative approaches to reduce maintenance & cleaning expenses• Developed multiple business & technology strategies as a Consultant and executive leader - and then also experienced the realities and difficulties of operationalizing them from within an organization Known for:• Building team chemistry, culture and engagement in teams shown through improvement in employee engagement scores• Attracting & developing cross-functional talent and promoting them to other areas of the business • Balancing between passion for his role and pragmatic, level headed, decision making and transparent communication Areas of Expertise- Strategy Development & Disciplined Execution - Store Operations - Customer Experience - Project Delivery, PMO, Change Management- Influencing & driving cross functional results- Translating Business Needs into Technology Requirements - Team, Culture and People Development - Operations Management & process execution