David Gardner

Background

About David Gardner

Experienced and successful Product Specialist with over 13 years experience selling and supporting high tech musical equipment. I am an expert in customer service and product support with strong business development and sales skills. Key Skills include • Sales and business development - successful sales track record, creative and efficient approach to sales and marketing • Customer relationship management - award winning customer service history and experience of MS CRM, Filemaker Pro etc. ensuring maximum customer satisfaction and retention. • Technical knowledge - Up to date knowledge of recording, production and music technologies. Very IT literate and technically adept, quick to pick up new systems • Communication - Excellent written and verbal communication skills. Expert at interpreting complex technical information into language anyone can understand • Events - Organised and hosted successful retail events, increasing sales, driving data capture and customer engagement • Training and mentoring - Experienced and supportive mentor, coaching new team members, organising sales and product training sessions, produced learning materials • Content production - produced blogs, videos and social media content to reach new customers and engage existing customers.