David Gilham

Background

About David Gilham

As a Salesforce Technical Manager with over 10 years of experience in the insurance industry, I possess a strong technical understanding of Salesforce and its application to business needs. My journey began as a hands-on Salesforce Business Analyst, where I honed my skills in building trusted relationships with stakeholders through effective communication and collaboration. With over 5 years dedicated to Salesforce solutions, I have consistently delivered significant return on investment by adopting a "right first time" approach. I focus on embedding governance and best practice to ensure the creation of robust, scalable solutions that drive long-term business success. In addition to my Salesforce expertise, I have a proven track record of leveraging BluePrism to automate complex insurance processes across various divisions, enhancing efficiency and productivity. My commitment to continuous learning is evidenced by my certifications in both Salesforce and BluePrism, which empower me to support and innovate. I hold a BA Hons in Business & Marketing from The Manchester Metropolitan University, which has equipped me with a strong foundation in strategic thinking. My professional journey is driven by a passion for technology and a dedication to delivering exceptional results that align with business objectives.