David Gross
Technical Support, Onboarding Specialist & Delivery Emea at Convious
Based in Roosendaal, Netherlands
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Seniority
Other
Department
Other
Location
Roosendaal
Industry
IT Services and IT Consulting
Company size
40
Contact information
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d•••••••@convious.com
Phone
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Background
About David Gross
I am Swiss French also holding a UK passport. I can also speak A2 German. Friendly and dedicated Helpdesk Technician with 12 years of experience resolving technical issues and ensuring customer satisfaction. Adept at troubleshooting, providing clear technical guidance, and maintaining positive client relationships even in high-pressure environments. Skilled at reviewing, maintaining, and creating technical documentation, including guidelines and knowledge base articles, to enhance user support and efficiency. Passionate about technology and committed to delivering efficient IT support solutions.
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