David Hale
End User Support Analyst for Five Minute Settlemnet Project at Aemo at Australian Energy Market Operator Aemo
Based in Ridgewood, Australia
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Seniority
Staff
Department
Other
Location
Ridgewood
Industry
Utilities
Company size
1.8K
Contact information
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d•••••••@aemo.com.au
Phone
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Background
About David Hale
For the past Three years I have worked with AEMO on their 5MS\GS Settlement Project and just recently seconded to the WEM Reform project. I have just been extended again to support the NEM 2025 Project. I have gained a broad range of knowledge whilst working with AEMO. My primary task has been supporting TCS users based in India or Melbourne, whilst also assisting users based in USA, Germany and UK. Whilst working on this project I have also been seconded to four other projects as well. I am solely responsible for supporting 150 users in a VMware environment. Some of the tasks are listed below,(1) AD account creation.(2) Account creation for Rabbit MQ access.(3) Databricks access for users.(4) User creation using Cisco ISE and DUO.(5) Creation of new Service accounts in AD.(6) Creation and deploying of VM's for Users.(7) Software deployment using SCCM.(8) Troubleshooting all VM access issues.(9) Jira and Confluence access.(10) DevOps access for users
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