David Hargrove

Background

About David Hargrove

As a Lead, End User Support at WeWork, I provide comprehensive technology services and support for all corporate employees at HQs and satellite locations. I specialize in desktop, laptop, and software support, as well as project management and ticketing using Jira. I also have extensive experience in supporting WeWork’s Slack Grid Instance and Atlassian systems across the enterprise, ensuring optimal functionality and user satisfaction. With a degree in Information Technology from Year Up, I am passionate about leveraging my skills and knowledge to drive tech solutions and contribute to the success of dynamic teams. I have a proven track record of delivering high-quality results, collaborating with cross-functional teams, and improving processes. For example, I created offboarding automation in partnership with Client Engineering, which streamlined the offboarding process, reducing manual effort and improving efficiency. I am strongly dedicated to Agile principles, fostering collaboration, adaptability, and continuous improvement.